Strategic Hospitality Human Resources Management, 1st edition

Part 1–The Need for Strategic Human Resource Management
Chapter 1 Introduction to Strategic Human Resources in the Hospitality Industry

Part 2–Traditional Hospitality Human Resource Functions
Chapter 2 Laws Affecting Selection in Hospitality Organizations
Chapter 3 Laws Affecting Hospitality Workplaces
Chapter 4 Planning for Staffing
Chapter 5 Selecting Employees
Chapter 6 Training and Development Systems
Chapter 7 Performance Management Systems
Chapter 8 Reward and Compensation Systems

Part 3–Skills Needed to Be a Strategic Partner
Chapter 9 Individual Skills
Chapter 10 Interpersonal Skills
Chapter 11 Organizational Skills
Chapter 12 Continuous Renewal